When you do not have sufficient time to connect with the representative but also want to resolve your query, then the callback option is very useful. Southwest airlines give you many facilities like offers, refund, complete packages, etc. You can also send a callback request, and if you do not have sufficient information, How do I get a callback from Southwest Airlines? Then you need to read below.
Different ways to send the callback request are below.
Via phone: Visit the Southwest airlines website. Further, click the contact us page and then choose the phone call option. Then you must choose the contact number per your country and select your comfortable language. Further, you need to follow the IVR.
Press 1 to make the new bookings or upgrade the bookings
Press 2 if you want to cancel the flight and apply for a refund
Press 3 if you want to get a callback
Press 4 to know about the complete package, miles, deals, etc
Press 5 if you want to talk to a representative
Choose an option and connect with the representatives.
Via online: You can also send the callback request online and if you choose the online way, then follow the below process
- Visit Southwest airline's official website in your browser.
- Then click the contact us page.
- After this, open the chat option and fill in the passenger details like complete name, mail id, contact number, etc.
- Following this, you need to fill out the flight details, like the date and timings of the flight, and submit the details.
- Further, a box will come on the screen mentioning the query and time to get a callback and submit it.
- Last you will connect with the representative at your mentioned time.
From above, you can connect with Southwest Airlines customer service, and if you get into any trouble, you can also send mail to the official support mail handle of Southwest airlines.
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