Yes, Southwest Airlines offers 24x7 Customer Service to all of its passengers, so you get to enjoy the assistance at each step you want.
About to board your Southwest flight tomorrow or in the upcoming weeks, and a doubt popped up in your head at 2 AM in the night about something related to your travel, but you are not sure till when can you talk to the Southwest airline support team? Well do not worry, and call on the Southwest Airlines customer service number right away, because Southwest airline representatives are available 24x7 for your assistance. So no matter what your question is or when it comes to your mind, get in touch with Southwest as soon as possible and get answers to each of your questions in an instant.
The best thing about making a Southwest airline reservation is that you get support in several ways and on multiple platforms. All such options make it super convenient to get assistance at any step of the way. Here is all you need to know about ‘How to get in touch with Southwest Airlines help desk:
Below are the numerous methods to connect with Southwest, along with what time can you connect with the airline support team:
1. Over a Phone Call at the official Southwest Phone Number - 1-800-435-9792
Southwest has a 24x7 customer helpline, available over a call. To reach out to them, all you need to do is give them a dial Southwest toll-free number and get solutions to your issues without any hold. Not just that if you need you can ask for booking assistance or ask for any kind of information like flight schedule, changes details, etc. Since the Southwest help team is available all day and night, you can call at the time that suits you best.
There are certain Southwest phone numbers has been dedicated to specific departments, that are as follows:
● For Southwest Baggage(Delayed/Damaged) - 1-888-202-1024
● For Cargo - 1-800-533-1222
● Southwest Flight Information - 1-888-792-8747
● For Group Travel - 1-800-433-5368
A crazy hack to save money on your bookings:
Southwest flight cancellation policy is super flexible, which makes canceling a flight fuss-free. In some instances, even if you call just 10 minutes before your scheduled flight to cancel the flight, you can get a ‘travel fund’ that can be used to make a new reservation or seat upgradation. So, in such cases, instead of trying to login into your Southwest mobile app or your account on the website, it is best to give a call directly at the Southwest customer care number for the easiest & fastest way to get solutions.
Timings: You can talk to the live person at Southwest Airlines 24x7
2. Over Southwest Live Chat Support
The next best method is to take Southwest chat support, especially for the rapid reward members. Chat support option is available on both Southwest's official website and mobile app. You can choose the one that best suits your availability and sort your questions as soon as possible.
Steps to go access the Live Chat Support Online-
1. Open the Southwest Mobile App or the Southwest official site, and log in to your account.
2. Now go to the menu section at the upper left corner to open the contact us section, and then click on the chat icon to communicate with a live Southwest customer executive - on the mobile app
3. If you are doing it through the Southwest website then the moment you open it, you will notice a bar at the left at the bottom, that is the chatbox. You can click on it, and then write about all your queries or questions, and hit send.
4. Once you have told the available Southwest representative what questions you have, they will come up with the best solutions, so you get your resolution in no time.
Timings: The live chat support is available between 6:00 am to 8:00 pm at Central Standard Time.
3. Over Social Media
Did a question click your mind regarding your Southwest flight while scrolling through social media? Well then, why not connect with team Southwest over social media to get answers to your doubts or get assistance in your bookings? Yes, it is possible, in fact it is super easy and quick too. And there is not just one social media platform for that, but many like-
● Southwest Twitter handle :
● Southwest Instagram :
● Southwest Facebook :
Timing: No time limit. You can DM your questions, doubts, etc, at any time of the day, and you will get your answer as soon as the Southwest Social media executives are online.
4. Over an Email
You can send an email to the Southwest customer service team at ****
This is a rather time taking but very apt way of connecting with Southwest Airlines. You can send an email 24x7 and you will be reverted by the team as soon as possible with the best possible solution.
You can open your email, go to compose mail, put in the question, doubt, complaint, or a special request, with your flight details (if already booked), fill in the receiver’s address, and hit send. The request might take around 48 hours for a revert, so be patient.
Timings: You can send an email to Southwest airlines at any time of the day, and expect a reply within at least 2 days time.
5. You can Send a Letter to the Southwest Airlines
Yes, that’s an option too. You can send a handwritten letter with all your concerns, doubts, request, or any other thing, to the official airline address. If you do not know the address, then here is it is-
Southwest Airline
P.O. Box 36647-1CR
Dallas, Texas 75235
Timing: You can send letters to the airline on any day within the mailing hours. There is no time limit for a response but can at least assure you that it will be as soon as possible.