My Resume

My Resume


8804 Dulce Cir. • El Paso, Texas 79907-5432 • Phone (915) 252-5413 •


Nallely Gonzalez



To acquire a position that will allow me to advance my skills and knowledge in customer service.




2005-2010         Fred Loya Insurance                                   El Paso, Texas

Claims Support Representative/ Claims Adjuster

n  Initiate claims process by taking initial report of a loss.

n  Secure recorded statements for the purpose of assisting with the investigation of an accident.



n  Verified coverage’s of an Auto Policy.

n  Handle claims and provide “World class customer service.”


2011-Present    Wells Fargo Bank, N.A.                               El Paso, Texas


n  Process customer transactions within established guidelines.

n  Identify and make sales referrals.

n  Provided excellent customer service.







2003-Present  El Paso Community College                           El Paso, Texas

n  Associates Degree


2010-Present The University of Texas at El Paso                  El Paso, Texas

n  B.A., Bilingual Education





Proficient computer skills

Exceptional organizational skills

Property & Casualty Adjuster License




Available upon request.