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My Resume

My Resume

 

8804 Dulce Cir. • El Paso, Texas 79907-5432 • Phone (915) 252-5413 •nallelyg2002@yahoo.com

 

Nallely Gonzalez

OBJECTIVE

 

To acquire a position that will allow me to advance my skills and knowledge in customer service.

 

EXPERIENCE

 

2005-2010         Fred Loya Insurance                                   El Paso, Texas

Claims Support Representative/ Claims Adjuster

n  Initiate claims process by taking initial report of a loss.

n  Secure recorded statements for the purpose of assisting with the investigation of an accident.

 

 

n  Verified coverage’s of an Auto Policy.

n  Handle claims and provide “World class customer service.”

 

2011-Present    Wells Fargo Bank, N.A.                               El Paso, Texas

Teller

n  Process customer transactions within established guidelines.

n  Identify and make sales referrals.

n  Provided excellent customer service.

 

 

 

 

EDUCATION

 

2003-Present  El Paso Community College                           El Paso, Texas

n  Associates Degree

 

2010-Present The University of Texas at El Paso                  El Paso, Texas

n  B.A., Bilingual Education

 

SKILLS

 

Bilingual

Proficient computer skills

Exceptional organizational skills

Property & Casualty Adjuster License

 

REFERENCES

 

Available upon request.

 

 

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