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spc 126 - study guide

Chapter 1

Communication

Human communication

Interpersonal communication

Impersonal communication

Relationship

Mass communication

Public communication

Small group communication

Intrapersonal communication

Encode/Encoder

Decode/Decoder

Message

Channel

Noise

Feedback

Context

Mediated interpersonal communication

Asynchronous interaction

Hyperpersonal communication

Cues-filtered out theory

Social information-processing theory

Media richness theory

Metacommunication

Emotional response theory

Communibiological approach

Social learning theory

Other-oriented communicator

Egocentric communicators

6 ways to improve communication competence

4 interpersonal communication myths

 

Chapter 2

Self

Self-concept

Self Esteem (Worth)

Attitude

Belief

Value

Subjective self-awareness

Objective self-awareness

Symbolic self-awareness

Social self

Material self

Spiritual self

Looking glass self

Androgynous role

Self-reflectiveness

Psychology

Personality

Communication apprehension

Social comparison

Life position

Face

Facework

Visualization

Reframing

Social support

Talk therapy

Social decentering

Specific-other perspective

Generalized-other perspective

Self-fulfilling prophecy

Need for inclusion

Need for control

Need for affection

Communication style

Assertiveness

Responsiveness

Self-disclosure

Social penetration model

Self-awareness

Johari Window Model – 4 panes

Communication privacy management theory

Dyadic effect

 

Chapter 3

Perception

Interpersonal perception

Selective perception

Selective attention

Selective exposure

Selective recall

Thin slicing

Superimpose

Punctuation

Closure

Passive perception

Active perception

3 stages of perception

Impressions

Primacy effect

Recency effect

Implicit personality theory

Halo effect

Horn effect

Attribution theory

Casual attribution theory

Standpoint theory

8 Barriers to accurate perception

Stereotype

Fundamental attribution error

Self-serving bias

Indirect perception checking

Direct perception checking

5 ways to improve perception

 

Chapter 4

Globalization

Gender

Race

Ethnicity

Discrimination

Culture

Sub-culture

Cultural elements

Enculturation

Acculturation

Cultural values

Masculine culture

Feminine culture

Uncertainty reduction theory

Low-context culture

Intercultural communication

Culture shock

Barriers to effective cultural communication

Improving intercultural competence

Ethnocentrism

Prejudice

Motivation

World view

Third culture

Empathy

Sympathy

Adapt predictively

Adapt reactively

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