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NW355-D1

 

NW355 Network Operations and Monitoring

Instructor                                                                                                                                                                 Term Date

Thaddeus White, M.S.                                                                                                                                                                                3/14/2012 – 5/15/2012

Classroom Hours                                                                                                                                                     Office Hours

MW (12:00pm – 4:00pm )                                                                                                                                                             TBD (708) 832-1988 Ext: 68912

Course Description

This course introduces the principles, techniques, and tools used for the management of modern networks. Topics include the five major functional areas of network management (FCAPS): Fault management for detecting and responding to fault conditions in the network, Configuration management for configuring the hardware and software on network elements, Accounting management for tracking and logging network usage, Performance management for measuring and controlling network performance, and Security management for securing and controlling access to resources in the network. Upon successful completion of this course, students will be able to operate in an enterprise network management system.

Course Outcomes

Upon successful completion of this course, students will be able to:

Knowledge

  • Describe the principles, techniques, and tools used in managing networks.
  • Describe the five functional areas of network management.

Skills

  • Operate in an enterprise network management system.

Attitudes

  • Express an opinion on the value of an enterprise network management system.

Course Prerequisites

None

Class Breakdown

Lecture Hours:        30

Lab Hours:              40     

Total Hours:            70

Credit Hours

5.0 Credit Hours 

Course Texts

<Insert complete citation of text: title, edition, author(s), publisher, date of publication, ISBN number, and student ancillaries that come bundled with the text>

 

Teaching Strategies

The teaching strategies for this course include facilitated discussion (with visuals as needed), demonstration, class discussion, hands-on guided practice, and feedback.

 

Research

At least one Key Graded Assignment contains a research component which requires students to find, analyze, and/or retrieve information from the library or other applicable source.

Grading

 

Key Graded Assignment 1: Exploring Network Monitoring Tools*                     15%

Key Graded Assignment 2: Utilizing Network Operations and Monitoring

Tools                                                                                                  20%

Quizzes                                                                                               40%

In-Class and Out-of-Class Activities                                                      20%

Other (Instructor, please specify)                                                        05%

 

* Indicates that this Key Graded Assignment has an information literacy component.

 

It is recommended that students keep all Key Graded Assignments to use in their portfolio.

 

At the end of each course, each student is assigned a final grade as follows:

 

Grade

Quality Points

Point Range

Interpretation

A

4.0

93-100

Excellent

A-

3.7

90-92

 

B+

3.3

87-89

 

B

3.0

83-86

Above average

B-

2.7

80-82

 

C+

2.3

77-79

 

C

2.0

73-76

Average

C-

1.7

70-72

 

D+

1.3

66-69

 

D

1.0

60-65

Below average

F

0.0

59 & below

Failure

I

0.0

 

Incomplete

 

Course Completion Requirements

Students must achieve a passing grade of D or above by completing all required examinations, submitting all required lab exercises and projects, and meeting the standards of the school attendance policy.

Policies and Procedures

Academic Integrity: Students are expected to adhere to the “Academic Integrity Policy” outlined in the current catalog. This includes, but is not limited to, prevention of plagiarism which is defined as a student’s submission of word-for-word passages or paraphrases of others’ published or unpublished, electronic or paper, words or ideas, without proper acknowledgement of the original source. Faculty has access to and is expected to use software that detects plagiarism.

Accommodations:  Westwood College does not discriminate on the basis of disability in the admission, advisement, or academic preparedness of students.  Students should contact their Campus Disabilities Coordinator through the Student Services Department to discuss requirements to receive an accommodation.  It is the responsibility of the student to request an accommodation and submit documentation of the disability.  The Campus Disabilities Coordinator will determine accommodations based on the documented disability.

Attendance: Students are responsible for notifying faculty if they will not be in class. Where advance notification is not possible (e.g., personal or family emergency), students should contact their faculty and/or program chair as soon as possible to discuss options for making up any missed or late assignments, if permitted by faculty. Missed class time cannot be made up under any circumstances. Students who are absent from any individual class for 14 consecutive calendar days (where instruction is scheduled for that class) will be withdrawn from the class. See additional attendance and tardiness policies stated in the current catalog. See additional attendance policies relative to Texas students in current Texas catalog.

Course Topics and Schedule

 

  • Network Management Overview
  • Management Perspectives
  • Management Tools
  • Basic Network Management
  • Management Lifecycle
  • Management Models (FCAPS)
  • Communications Between Manager and Agents
  • Management Information Database (MIB)
  • Management Protocols
  • Scaling Network Management
  • Service Level Agreements
  • Management Metrics

** = information literacy

 

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